Excel Help – We solve your Excel problems quickly

When Excel malfunctions or when you face a challenge you don’t know how to solve, you need help here and now. Excel Department offers fast, professional Excel help to companies throughout Sweden. Whether it’s a simple formula that isn’t working or a complex VBA macro that needs troubleshooting, we will help you move forward the same day.

We have helped over 200 Swedish companies solve their Excel challenges since 2015. With our office at Slottsbacken 8 in Stockholm and consultants across the country, we can offer both fast remote assistance and on-site visits when needed.

What type of Excel help do you need?

Emergency Troubleshooting

When your Excel file suddenly stops working or when critical macros no longer run correctly, you need fast assistance. We can often diagnose and solve the problem within a few hours via remote connection.

Formula Help

You know what you want to achieve but not which formula or combination of formulas is needed. Our consultants help you build robust formula solutions that work even when data changes.

Automation with VBA

Repetitive tasks that take hours every week can often be automated with VBA macros. We help you identify opportunities for automation and build customized solutions.

Optimization of Existing Files

Excel files that have become slow, unstable, or difficult to work with often need a review. We analyze and restructure for better performance and usability.

Training and Knowledge Transfer

Sometimes the best help is learning to solve the problem yourself. We offer targeted training on specific functions or workflows in Excel.

Common Excel Problems We Solve

Formulas returning error messages
Error messages such as #VALUE!, #REF!, or #N/A can be caused by anything from incorrect cell references to data format issues. We identify the cause and correct both the error and the underlying structure.

Slow or crashing files
Excel files that take a long time to open, update, or save are often due to inefficient formulas, unnecessary formatting, or too many volatile functions. We optimize the file structure for better performance.

VBA macros that have stopped working
When you update Excel or Windows, macros can stop working due to security changes or outdated references. We update the code to current standards.

Problems with PivotTables
PivotTables that do not update correctly, show incorrect totals, or have faulty groupings are common problems we solve by correcting data sources and settings.

Circular references
Circular reference error messages can be difficult to track in complex workbooks. We use Excel’s auditing tools to locate and eliminate the problem.

Data validation not working
When users can enter incorrect data despite data validation, it is often due to copy/pasting that bypasses rules. We build more robust validation solutions.

Broken linked files
External links pointing to moved or deleted files create problems. We identify all external links and update or remove them.

Formatting that disappears or changes
Unexpected formatting changes are often due to incorrectly configured conditional formatting. We clean up and build stable formatting rules.

Problems importing from other systems
Data from accounting systems, CRMs, or other sources is often imported with the wrong format or structure. We create robust import routines that handle common issues.

Printing issues
Reports that look good on screen but print incorrectly require adjustments to page layout, headers, and print areas.

How quickly can we help?

Same day for urgent problems
Call us at 010-264 20 20 on weekdays between 08:30 AM and 04:30 PM to speak directly with a consultant. For urgent problems where operations are at a standstill, we prioritize helping you within a few hours.

Within 2 hours via email
Send your question to info@exceldepartment.se and we will respond within 2 hours during business hours. Please attach the problem file (sensitive data can be anonymized) so we can provide a more accurate assessment.

Remote assistance or on-site visits
We can solve most problems via remote connection (Teams, AnyDesk, or similar), which means we can help you immediately without travel time. For more extensive assignments or when security policies require it, we will come to your location.

Our Work Process

1. You describe the problem via phone or email
2. We make an initial assessment and estimate the time required
3. We schedule a time for implementation (often the same day)
4. We solve the problem and document the solution
5. You receive an explanation and any recommendations for the future

Pricing for Excel Help

Hourly Rate
For smaller problems and one-time assistance, we charge per hour. Our hourly rate is 1,450 SEK/h excl. VAT. The minimum billable time is 30 minutes. You always receive an estimate before we begin the work.

Project Pricing for Larger Assignments
If your Excel help exceeds a few hours of work, we provide a fixed quote. This gives you security with a fixed price and clear deliverables. Examples of project sizes:

• Simple automation: 8,000–15,000 SEK
• Extensive VBA development: 20,000–40,000 SEK
• Complete system development: from 50,000 SEK

Support and Maintenance Agreements
For companies with recurring needs for Excel help, we offer monthly support agreements starting from 3,000 SEK/month. You then receive prioritized assistance and a discounted hourly rate.

No Billing for Scoping
The initial contact and needs analysis are free of charge. We want to understand your problem thoroughly before we start billing for time.

Frequently Asked Questions About Excel Help

Can you help us remotely or do you have to come here?
We can solve the vast majority of problems remotely via remote connection. This is both faster and more cost-effective as no travel time is added. We are happy to come on-site when the assignment requires it or when you prefer it.

How quickly can you start helping us?
For urgent problems, we can often start the same day. Call us at 010-264 20 20 and we will book the first available time. Less urgent assignments are usually completed within 2–5 business days.

What happens if the problem takes longer than estimated?
We always notify you if we see that the work will take longer than our estimate. You can then choose whether you want us to continue or if we should find an alternative solution. No surprises on the invoice.

Can you help us even if we have old Excel versions?
Yes, we have experience with all Excel versions from Excel 2007 onwards. We adapt the solutions to the version you are using.

Will we learn how the solution works?
Absolutely. We always document our solutions and explain how they work. If you want a walkthrough to be able to maintain the solution yourself, we include that in the assignment.

What happens to our files and data?
All data is treated confidentially. We can sign an NDA if you require it. Files are deleted from our systems after the assignment is completed unless otherwise agreed.

Contact Us for Excel Help

Phone: 010-264 20 20
Email: info@exceldepartment.se
Address: Slottsbacken 8, 111 30 Stockholm

We answer phone calls weekdays 08:30 AM–04:30 PM and emails within 2 hours during business hours. Please describe your problem as accurately as possible so we can give you a quick assessment.

Do you need more extensive support? Read about our Excel consulting service or see our course offerings to build internal competence.