Contact Excel Department – Same-Day Response
We respond to all inquiries on the same business day. Call us directly for urgent Excel issues, or send an email and we will get back to you within 2 hours during business hours. Whether you need quick help with a formula, want to discuss a larger development project, or book an Excel course, you will receive professional service from the start.
Contact Methods
Phone
010-264 20 20 (switchboard)
0706 638 306 (Lukas Lilja, CEO)
Phone hours: Weekdays 8:30 AM–4:30 PM
You’ll speak directly with a consultant who can help you further or schedule a time for implementation.
Response time: Within 2 hours during business hours (weekdays 8:30 AM–4:30 PM)
Please attach relevant files or screenshots so we can provide a more accurate assessment.
Visiting Address
Slottsbacken 8
111 30 Stockholm
We receive visitors by appointment. Please book an appointment via phone or email.
Organization Information
XLD Solutions AB
Organization Number: 559048-2703
Approved for F-tax
How can we help you?
Excel Consulting
Tailored Excel solutions for finance, sales, production, and HR. We build everything from simple templates to advanced VBA systems with database integration.
Excel Courses
Training for all levels – from basic courses for beginners to advanced VBA programming. We can come to your location or conduct sessions digitally.
Excel Help and Support
Quick assistance when Excel acts up. Troubleshooting, formula help, optimizing slow files, and urgent support when problems arise.
Power BI and Data Visualization
Interactive dashboards and reports for management teams and decision-makers. From simple reporting to advanced data analysis.
Excel Templates
Ready-made templates for budgets, project tracking, time reporting, and other recurring reporting.
What happens after you contact us?
1. Response within 2 hours
You will receive an initial response the same day confirming that we have received your inquiry. For urgent issues, we will call you back immediately.
2. Needs Analysis and Assessment
We will ask clarifying questions to thoroughly understand your challenge. Often, we need to see example files or screenshots. All information is treated confidentially.
3. Proposal and Time Estimate
You will receive a proposed solution, estimated time, and cost. For smaller assignments (under 8 hours), we provide an hourly estimate. For larger projects, we provide a fixed quote.
4. Implementation
Once you approve the proposal, we will schedule a time for implementation. Smaller assignments can often begin the same day or within 2-3 business days.
5. Delivery and Follow-up
You will receive the completed solution with documentation and a walkthrough. We will follow up to ensure everything is working as it should.
Frequently Asked Questions
Do you charge for answering questions?
No. The initial contact, needs analysis, and quote preparation are free of charge. We begin billing when we start the actual work.
Can you help us remotely?
Yes, most assignments are carried out remotely via Teams, Zoom, or remote access. We are happy to come on-site when the assignment requires it.
How quickly can you start helping us?
For urgent issues, we can often start the same day. Planned projects and courses are usually booked 1-3 weeks in advance.
Do you work throughout Sweden?
Yes. We have an office in Stockholm but work with clients across Sweden. Consulting services and support are usually provided remotely, while courses can be conducted both digitally and on-site at your location.
Call or email today
Do you have an Excel challenge? Get in touch and we’ll tell you how we can help.
Phone: 010-264 20 20
Email: info@exceldepartment.se
Read more about our services: Excel Consultant | Excel Course | Excel Help
